Privacy Policy
Privacy Policy
Last Updated: 10/03/2025
At GrandBuses, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and other contact details.
Booking Details: Pickup and drop-off locations, travel dates, and vehicle preferences.
Payment Information: Credit/debit card details or other payment methods for transactions.
Technical Data: IP address, browser type, and cookies to improve website functionality.
2. How We Use Your Information
We use your information to:
Provide and manage our bus rental services.
Process bookings and payments securely.
Improve our website and customer experience.
Send promotional offers and important service updates.
3. Information Sharing
We do not sell, rent, or share your personal information with third parties except:
With trusted partners who help operate our services (e.g., payment processors, customer support tools).
When required by law or to protect our legal rights.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.
5. Data Security
Passengers must comply with all local laws and follow safety guidelines provided by our drivers.
Consumption of alcohol, smoking, or illegal substances inside the bus is strictly prohibited.
Passengers are responsible for their belongings, and GrandBuses is not liable for lost items.
6. Service Limitations
We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure.
6. Your Rights
You have the right to:
Access, update, or delete your personal data.
Opt-out of marketing communications.
Request a copy of the data we store about you.
7. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Netaji Subhash Marg, New Delhi 110002, Delhi, India
- grandbuses@gmail.com
- +91 7011611411